October Week 1 Programs (1st - 3rd)
Business Writing Essential Skills
Effective Oral Communication
Quality proposals and report writing
Corporate Communication: PR & Media Skills
Public Relations & Business Skills
Public Relations Campaigns: From Planning to Execution
Strategic Communication Planning: Social Media Management for Government
Writing for Government: Press Releases and Reports
Stakeholder Engagement and Public Consultation
Managing Media in Corporate Communication and Public Relations Course
Customer Experience Management
Building Service Excellence Culture
Critical Customer Service Skills Course
Customer-centric & Critical
Customer Service Skills
Customer Experience Management for Brand Managers, Sales Managers,
Marketing Managers and Relationship Managers Course
Moderating Customer Relations, Service Management, and contract
Attitudinal re-orientation & Service Training
Service Recovery and Service Management
Measuring and Managing Customer Satisfaction Course
October Week 2 Programs (6th - 10th )
Excellent Client Service Delivery Approaches for Frontline People Course
Effective Service Delivery Management for Managers Course
Rebranding Customer Service
Effective Complaint Management Training
Effective Service Delivery Management Course
Customer Profiling Approaches Training
Customer Loyalty Management Training
Customer Relationship Management
and Marketing for Result Training
Achieving Excellence in Customer Service
Client Management Strategies For Retention & Growth
Effective Distribution Channels Management
Strategic Targeted Selling
How to find and win new businesses
Effective Sales and Marketing Administration Training
Core Marketing and Sales Skills for Business Professionals Course
Market Research and Competitive Intelligence Management Training
Intelligence Management Training
Selling to Difficult People and Organizations
Strategic Business Development Program
Market Planning, Market Audit, and Bench-marking Training
Client Acquisition Training for Professionals
Key Account Management Training Course
October Week 3 Programs (13th - 17th )
Marketing and Brand Management Training
Building and Presenting a Powerful Business Case Course
Business Networking and Relationship Marketing
Marketing Communication and Brand Management
Customer Profiling Approaches Training
Actionable Selling Skills: Tools and Techniques
Essentials of Digital Marketing
Territory Management and Prospecting
Marketing for non-Marketing Managers
Consultative Selling Approaches that create long-term Business Relationships
Sales Growth and Sales Management
Strategic Sales Management Course
Effective sales and Marketing Administration
Relationship Management and Marketing for Result
E-mail Marketing for Business Growth Training
Business Development Essentials for Sales and Marketing People
Effective Sales Administration and Support
Beyond the Sales Target Course: Field Sales Development and Management
New Business Acquisition & Management
Effective Marketing Management
October Week 4 Programs (20th - 24th)
Fundamentals of Inventory Management
Introduction to Store Operations
Inventory Control Techniques
Warehouse Management Fundamentals
Directorate Level public finance courses
Advanced Public Financial Management
Strategies and Best Practices
Financial Analysis and Decision-Making for Public Sector Leaders
Government Accounting and Reporting Standards
Internal Audit Excellence for Directorate-Level Officers
Budgeting and Fiscal Policy in the Public Sector
Risk Management in Government Finance
Public Sector Financial Compliance and Accountability
Leadership in Public Financial Management
Performance Auditing and Evaluation in the Public Sector
Public Sector Ethics and Integrity in Finance and Audit
Strategic Financial Planning for Government Leaders
Digital Transformation in Public Financial Management
International Financial Reporting Standards (IFRS) for the Public Sector
Managing Public Funds and Resources Effectively
Ethics and Governance in Public Sector Finance and Audit
Advanced Public Financial Management: Strategies and Best Practices
Financial Analysis and Decision-Making for Public Sector Leaders
November Week 1 Programs (3rd - 7th )
Government Accounting and Reporting Standards
Internal Audit Excellence for Directorate-Level Officers
Budgeting and Fiscal Policy in the Public Sector
Risk Management in Government Finance
Public Sector Financial Compliance and Accountability
Leadership in Public Financial Management
Performance Auditing and Evaluation in the Public Sector
Public Sector Ethics and Integrity in Finance and Audit
Strategic Financial Planning for Government Leaders
Digital Transformation in Public Financial Management
International Financial Reporting Standards (IFRS) for the Public Sector
Managing Public Funds and Resources Effectively
Ethics and Governance in Public Sector
Public procurement Courses
Introduction to Public Procurement
Procurement Regulations and Compliance
Public Procurement Ethics and Accountability
Effective Procurement Document Preparation
Supplier Selection and Evaluation in Public Procurement
Contract Management and Administration
Procurement and Budgeting in Government
Negotiation and Contracting Skills for Public Officers
Strategic Sourcing and Vendor Relationship Management
November Week 2 Programs (10th - 14th )
Sustainable Procurement Practices in the Public Sector
Strategic Procurement Management in the Public Sector
Leadership in Public Procurement
Procurement Performance Metrics and KPIs
Risk Management in Government Procurement
Public-Private Partnerships (PPP) in Procurement
Legal and Regulatory Aspects of Public Procurement
Cost-Benefit Analysis and Value for Money (VfM) in Procurement
International Procurement and Trade Agreements
Procurement Audit and Compliance Oversight
Procurement Transformation and Innovation in Government
Retail Store Inventory Management
Supply Chain and Inventory Optimization
Advanced Inventory Management Strategies
Inventory Analytics and Data-driven Decision Making
Inventory Management for Small Businesses
Inventory Management for E-commerce
Strategic Procurement and Inventory Management
Inventory Forecasting and Demand Planning
Lean Inventory Management
Inventory Management for Manufacturing
Inventory Management Software Training
November Week 3 Programs (17th - 21st)
Inventory Auditing and Compliance
International Supply Chain and Inventory Management
Strategic Inventory Management for Operations Managers
Inventory Management for Retail Managers
Warehouse and Distribution Center Operations
Sustainable Procurement and Warehouse Management
Mid-level public sector officers Courses in Accounting and finance
Intermediate Public Finance and Budgeting
Financial Management for Government Agencies
Government Accounting and Reporting Standards
Cost Accounting for Public Sector
Public Sector Financial Analysis
Internal Controls and Audit in Government
Government Grants and Funds Management
Public Procurement and Contract Management
Public Debt Management
Taxation and Revenue Collection in the Public Sector
Performance Measurement and Management in Government
Financial Planning and Forecasting for Public Agencies
Ethics and Accountability in Public Finance
Financial Risk Management in Government
Government Financial Systems and Technology
November Week 4 Programs (24th - 28th)
Financial Decision-Making for Public Administrators
Government Financial Compliance and Regulation
Leadership in Public Finance
Public Sector Financial Reporting and Analysis
Strategic Financial Management for Public Organizations
Introduction to Government IT Systems
IT Service Desk Essentials
Cyber security Basics for Public Sector IT
Data Privacy and Compliance for Government IT
Network Administration for Government Agencies
Government Software Licensing and Asset Management
Project Management for Public Sector IT Projects
E-Government and Digital Services
Government Cloud Computing and Data Centers
IT Procurement and Vendor Management in the Public Sector
Strategic IT Planning in the Public Sector
Governance and Policy Development for Government IT
Leadership and Change Management in Public Sector IT
IT Security and Risk Management for Government
Big Data and Analytics for Public Sector Decision-Making
December Week 1 Programs (1st - 5th)
Enterprise Resource Planning (ERP) Systems in Government
Digital Transformation in the Public Sector
IT Project Portfolio Management
IT Budgeting and Financial Management in Government
Public Sector IT Audit and Compliance
Public Sector Administration and Secretarial Courses
Administrative Procedures and Office Management
Effective Communication Skills for Public Administrators
Records Management and Information Retrieval
Time Management and Productivity for Public Servants
Ethics and Accountability in Public Administration
Customer Service in the Public Sector
Public Policy and Government Decision-Making
Conflict Resolution and Mediation for Public Officers
Introduction to Government Regulations and Compliance
Government Procurement and Contract Management for Managers
Strategic Leadership in Public Administration
Policy Analysis and Implementation in Government
Public Sector Budgeting and Financial Management
December Week 2 Programs (8th - 12th)
Visioning and Motivation toward goals
Line Management Effectiveness Skills
Ethics At Work
Coaching, Mentoring and Role Modelling Training
Mentoring Management
Conflict Resolution and Negotiation
Developing the Management and Staff Organizational Learning and Development Capacity Training
Middle Management Development: Stepping into Leadership Course
Building Service Excellence Culture Training
Effective Service Leadership for Senior Level Managers Course
Strategic Crisis Management Training
Work Ethics and Organisational Productivity Course
The 360° Leader: Emotional Intelligence in Leadership Excellence Course
Change Leadership Development Training
Lead Change Training
Executing your plan Effectively by following through
Developmental Coaching for New Business Managers
Effective relationship-building with leaders
Positive Influence and Collaboration
Powerbase Development to earn the trust and confidence of your people
Engage and mobilize Employees
Develop and Execute a Strategic Plan
Correct a Behavioural Blind Spot
Creating crystal clear vision
Giving and Collaboration
Time & Priority Management for Personal Effectiveness
Stress and Time Management
Mentoring Program for Succession
Coaching Management Program
Succession Planning & Management
Time Management For Personal Effectiveness
Managing the Learning and Development Functional Responsibilities Training
Train the Trainer Class
Managing Multiple Tasks, Priorities, and Deadlines (Achieving Results through Task Management) Course
inspiring role modeling/personal rebranding
Creating Work-Life Balance for Success
Work-Life Balance Workshop
Creating Personal Leadership and Influence
Self-Awareness and Emotional Intelligence
Leading with emotional intelligence
Building a Successful Career
Inspiring Role Modelling/ Personal Rebranding
December Week 3 Programs (15th -19th)
Impactful presentation that gets Business
Orchestrating Change & Change Management
Handling Politics In Your Team
Handling Difficult People
Creating & Building Reputation
Pre-Retirement Program for Success
Agile Leadership: Crisis and Emergency Management Course
Leadership by Reverse Coaching and Role Modelling Course
High-Impact Internal Audit Leadership
Authentic Leadership Training
Forming An Effective Team
Coach The Coach Manager
Life After Service Workshop
Assertiveness without Offence Class
Creative Leadership & Innovative Thinking
Corporate Governance: Principle, Policies & Best Practices
Overcoming Personal Prejudices and Limitations Release Refresh and Fly Course
Visioning and Planning for Business Development Training
Accelerated Success Toolkit Workshop for People Leading New Roles and New Projects Course
Proactive Process Troubleshooting & Problem Solving Skill Acquisition Training
Employee Engagement Training
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